DIABETES CARE
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Your interaction with the Abbott Diabetes Care, a division of Abbott Laboratories ("Abbott"), @FreeStyleDiabet Twitter account, Abbott FreeStyle Facebook page, and FreeStyle Diabetes YouTube channel (collectively, “Social Media Channels”) are subject to these Abbott terms of use (“Terms of Use”) and the rules and terms of service of Twitter, Facebook, and YouTube.

The Abbott Social Media Channels are social media locations for community members to connect to and learn about diabetes and our FreeStyle products through information, pictures and video concerning initiatives and programs. Our goal is to provide useful and interesting content about our company and foster an open and respectful dialogue relating to the specific issues and topics covered in our tweets and other multimedia.

Abbott reserves all rights relating to the Social Media Channels, including but not limited to: (i) adding, removing, or modifying any content, (ii) blocking disruptive users; and (iii) discontinuing our Social Media Channels at any time. Discussion of medical and health topics should never be construed as medical advice. You are advised to contact a health care professional in your area if you need medical advice. Abbott does not represent that the information on the Social Media Channels is accurate, complete, reliable, useful, timely or current. You read all content at your own risk. Do not rely on the information or advice in any of these postings.

Abbott may, in its sole discretion, report irresponsible content or content that otherwise violates the Twitter Rules and Twitter Terms of Service, Facebook Terms and Policies, or YouTube Terms of Service. To the extent applicable, Abbott reserves the right to block any user that fails to follow these Terms of Service. Examples of inappropriate or off-topic messages include, but are not limited to, the following:

  • Defamatory, malicious, obscene, intimidating, discriminatory, harassing or threatening comments or hate propaganda;
  • Calls to violence of any kind;
  • Activity that violates any law or regulation;
  • Attempts to target Abbott or Abbott Followers to offer goods or services, of either a commercial or private nature;
  • Spam directed at Abbott or any of Abbott’s Followers, including any form of automatically generated content or repeatedly posting the same content;
  • Content that includes medical advice that may be unsolicited and/or unverified;
  • Content deemed to constitute an unapproved use of any of our products or is otherwise false or misleading;
  • Any potential infringement upon any intellectual property rights, including but not limited to, brand names, trade names, logos, copyrights or trade secrets of any person, business or place;
  • Other content deemed to be off-topic or to disrupt the purposes of the channel, its Followers, and its sense of community and acceptance; and
  • Content posted by fake or anonymous users.


Our Social Media Channels are not the appropriate place to resolve issues, complaints or suggestions about individual sales and service experiences or our products. This does not mean we do not want to hear about such issues, but these types of concerns are best handled by trained representatives. If you’re interested in sharing comments or feedback outside the scope of these channels, you can contact customer service in your country. To find contact information, go to www.contactfreestyle.com. Comments may be forwarded to other Abbott departments and personnel to ensure appropriate follow-up. 

Please keep in mind that Abbott does not create, control, represent, or endorse any opinions or statements expressed by others within its Social Media Channels, including those that follow Abbott, those followed by Abbott, those that favorite/retweet/like/share our content, or those whose content we favorite/retweet/like/share. Any content posted by anyone other than Abbott is the responsibility of the submitter and not Abbott. Links which take you out of the Social Media Channels or our websites and digital assets are not under the control of Abbott, and Abbott is not responsible for the terms and conditions, privacy policy, or content of any such site or any further links from such site. Abbott is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement of the linked site by Abbott. Also, please keep in mind that if Abbott follows another user’s account, re-tweets, favorites, likes, shares, or otherwise re-posts another user’s content, such an action does not constitute an endorsement.

You should understand that content you submit to the Social Media Channels is public and will not place Abbott under any obligation to you. This means Abbott is free to disclose and use the ideas contained in content on a non-confidential basis to anyone without any liability to you. You should also not use the Abbott Social Media Channels to submit unsolicited ideas. Generally we don’t accept these, and if you submit any – for example by tweeting them or commenting with them – you need to understand that you don’t have ownership rights in such ideas, that we won’t compensate or reward you, and that we don’t waive any rights to use similar or related ideas previously known to us, developed by our employees, or obtained from other sources. You agree that by tweeting, commenting, sharing, or mentioning the Social Media Channels, you grant us a worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit and display and distribute such content in any and all media or distribution methods now known or later developed. Further, by submitting content you represent and warrant to Abbott that you are the sole owner of the content and that Abbott’s use of the content will not violate the rights of any third party, including, but not limited to copyright rights; and that you will defend and hold Abbott harmless from any and all claims arising therefrom. By submitting content you waive any right to inspect or approve of such uses and agree to hold harmless Abbott and all others identified above from any and all claims you, your heirs, executors or assigns may at any time have against Abbott on account of the granting of the license or arising out of Abbott’s use of the content.

This page is intended for a global audience. All Rules, Terms and Conditions of Twitter, Facebook, and YouTube apply.

 

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